Recognitions and Awards of the eGovernment Program

Awards Attained by the eGovernment Program

During its short journey, the Information & eGovernment Authority has gained a tremendous record of achievements and milestones; making its program an icon in the map of internationally developed countries in this sector. It has staged its powerful presence as a strong competitor within the GCC, Arab and global regions.

Local Awards

• Bahrain Smart Cities Awards 2024
  Advancements in Food Security and Agri-Tech Category “Botanical Atlas project”
   
• Government Service Centers Evaluation Award 2024
  Gold Category Ranked - Isa Town, ID Card Center Branch

• Bahrain Smart Cities Awards 2023
  Smart Citizens Engagement category "Tawasul App"
   
• Bahrain Digital Content Award 2023
  Government & Citizen Engagement category “Tawasul App”, ‘Business & Commerce’ category “Al Tajer App” and ‘Health & Wellbeing’ category “Sehati App”
   
• Bahrain Digital Content Award 2022
  Health and Wellbeing category “BeAware app”
   
• Customer Service Excellence Award 2021
  The National Suggestion & Complaint system "Tawasul"
   
• Bahrain Smart Cities Awards 2021
  Innovation Award during COVID-19 Pandemic "BeAware Bahrain app"
   
• Customer Service Excellence Award 2020
  The National Suggestion & Complaint system "Tawasul"
   
• Government Service Centers Evaluation Award 2019
  Gold Category Ranked - Muharraq ID Card Services Center Branch
   
• Customer Service Excellence Award 2019
  National System for Suggestions and Complaints "Tawasul"

GCC Awards

• GCC Digital Government Award 2023
  Best Open Data Initiative category “Bahrain Open Data Portal”
   
• ​​​​​Sheikh Salem Al-Ali Al-Sabah Informatics Award 2019 
  Best Technology Projects category "Tawasul"
   
• Excellence in GIS Implementation Award 2017
  Tasareeh platform
   
• GCC eGovernment Award 2015
  Best Government eService "National Payment Aggregator"
   
• Sheikh Salem Al-Ali Al-Sabah Informatics Award 2014 
  Best Government Portal category “The National Portal (Bahrain.bh)” eGovernment Authority
   
• GCC eGovernment Award 2013
  Excellence Project Category “Issuance of Insurance Policies for King Fahad Causeway” United Insurance
   
• ​GCC eGovernment Award 2013
  Excellence Project Category “Traffic Payment Contravention Mobile Application” General Directorate of Traffic,  Ministry of Interior
   
• GCC eGovernment Award 2013
  Excellence Project Category “National Payment Aggregator” eGovernment Authority
   
• GCC eGovernment Award 2013
  Best Government Portal category “eBirth System”Ministry of Health
   
• GCC Award during the 5th Regional Human Resources Expansion Middle East Congress 2011
  Preferred CEO category
   
• Excellence Award for Best CEO 2010
  GCC Public Entities – HR
   
• GCC eGovernment Award 2009
  Best eService category “eTendering System”
   
• GCC eGovernment Award 2009
  ​Best eEconomy category “eInvestor”
  ​
• GCC eGovernment Award 2009 
  Best eProject category“Najem System” Ministry of Interior
   
• GCC eGovernment Award 2009
  Best eService category “eTenders Service” Tender Board 
  “eBilling Service” Electricity & Water Authority
   
• GCC eGovernment Award 2009
  Best eService category“ eBirth System

Arab Awards

• Arab Government Excellence Award 2020
  Best smart Arab government application category "Tawasul"

• Smart Government Excellence Award 2016
  For substantial achievements in implementing the National eGovernment Strategy in Bahrain

• Security Strategist Award 2011
  Implementing the Best Practices & International Standards in Information Security category "eGovernment Authority"

• Arab eContent Award 2011 
  eGovernment & Institutions category “eGovernment Portal” eGovernment Authority

• Arab League's eGovernment Shield 2010 
  eCreativity category “Shura Council”

• Arab League's eGovernment Shield 2010
  Structure Creativity category “Ministry of Works”
   
• Arab League's eGovernment Shield 2010 
  eCreativity category “Ministry of Finance”

• Arab Golden Chip Awards 2009
  Best eContent category “Parliament Websites” Shura Council

• Arab Golden Chip Awards 2009
  Best eGovernment Application category “eBirth System” Ministry of Health

• Arab Golden Chip Awards 2009 
  eHealth & Environment category

• Arab Golden Chip Awards 2009 
  eScience category

• Arab Golden Chip Awards 2009
  eGovernment & Entities category

• Arab Golden Chip Awards 2008
  Best eGovernment Applications on the Internet category

International Awards and Recognitions

• E-Government Survey 2024
  Ranked 18th globally in the E-Government Development Index
   
• World Summit on the Information Society (WSIS 2024)
  E-Government Category "Bahrain National Portal"
   
• Bahrain Digital Content Award 2024 (WSA)
  Government and Citizen Engagement Category "Tawasul App"
   
• International Telecommunication Union Honor, World Summit on the Information Society (WSIS 2022)
  Digital Bahrain Policies Project
   
• Microsoft praises the experience of Digital Transformation and Cloud Migration Innovations in 2022
   
• World Information Technology and Services Alliance (WITSA) 2021
  Digital Opportunities and Inclusion in the Public Sector category -"Biophysical Vegetation Indicator"
   
• E-Government Survey 2020
  Category: Countries with "Very High" eGovernment Index - Second in the Arab region
   
• E-Government Survey 2018
  Category: Countries with "Very High" eGovernment Index - Ranked 26th globally and 5th in Asia
   
• International Open Group Awards 2017
  Innovation and excellence in the field of Enterprise Architecture
   
• E-Government Survey 2016
  Ranked 1st in Arab region for eGovernment Readiness
   
• The Global Information Technology Report 2016
  Ranked 3rd globally for Government Vision in Promoting ICT and Providing eServices
   
• ICTs in Sustainable Development Award 2015
  International Telecommunication Union (ITU) in ICT for Sustainable Development
  - Bahrain & UN through the years (Book) 
  - ICT Sustainable Development Award  (Video, 5 minutes 18 seconds)
• United Nations honors the Kingdom of Bahrain 
  for positioning itself as one of the top 20 worldwide countries -  arising from its remarkable performance in 2014
• UN Public Service Award 2014 
  Improving the Delivery of Public Services category “National Health Information System (I-SEHA)”
• UN Public Service Award 2014 
  Promoting Whole-of-Government Approaches in the Information Age category “The National Contact Centre”
• UN Public Service Award 2013 
  Advances Government Knowledge Management category “Integrated Service Delivery Platform (ISDP)”
• United Nations Public Service Award 2012 
  Advances Government Knowledge Management category (The Integrated Workflow Management System ‘Zajel’ Project)

• FutureGov Award 2012
  Public Sector Organization of the Year in the Middle East category

• eWorld Forum Award 2011 
  Best Innovative Initiative in Governance category “National Enterprise Architecture Project”

• 12th European Bled Forum 2011
  Remarkable Efforts of the eGovernment Authority CEO Mr. Mohammed Al Qaed For developing the eGovernment Program in Bahrain and achieved success in leading the authority

• Cisco Innovation Award 2010 
  Deployment and Successful Implementation of Innovative ICT category “eGovernment Authority" Outstanding Achievements and Efforts

• I4d Award 2008 
  Best eGovernment Projects and Initiatives category

• United Nations World Summit Award 2010 
  Mobile Content in ‘M-Government & Participation’ category “Mobile Portal”

• United Nations Public Service Awards 2010 
  Advancing Knowledge Management in Government category “National Enterprise Architecture Project”

• United Nations Public Service Awards 2010 
  Improving Transparency, Accountability and Responsiveness in the Public Service category “eGovernment Portal”

• United Nations Public Service Awards 2010
  Outstanding Progress among top 20 countries in the UN eGovernment Development Report - Achieving the 13th position, following its previous rank of 42nd