Robotics

Bahrain launched several initiatives that reflect its willingness to adopt robotics to facilitate customer service delivery. This is particularly evident in the Kingdom’s pioneering Fintech industry.

• In 2019, the Arab Banking Corporation in Bahrain (ABC) unveiled Fatema, the region’s first emotionally-intelligent digital employee. Bahrain Islamic Bank (BISB) also launched its first virtual employee, Dana.
• Kuwaiti Financial House (KFH) Bahrain used the first robotic assistant for loan applications. The “Baitak Assistant” handles customer loan applications and autonomously creates credit reports for applicants.
• On the educational level, Bahrain hosted the 8th World Robotics Olympiad (WRO2018). The competition saw students from primary, intermediate and secondary governmental and private schools showcase their ideas for the innovative design and construction of robotics.
• The Kingdom also organized the 2015 VEX Competition, a national qualifying event for Bahrain, where students from elementary, middle and high schools competed for a place in the World VEX Robotics Championship.
• The Ministry of Labour launched a training programme for youngsters to install and program robots. The programme is aimed at inspiring young people to become future leaders in the fields of science and technology.
• The Ministry of Finance & National Economy adopted Robotics Process Automation in its various departments to increase productivity, minimise human error, and reduce costs.