CSI survey for digital services

We highly value your participation in our customer satisfaction survey, and sincerely appreciate your feedback upon using any of our digital services. Your input is crucial in helping us identify areas for improvement and develop effective strategies to enhance our services.

To ensure that we meet the needs of our users and provide an exceptional user experience, we have a dedicated team that continuously monitors the results of the customer satisfaction survey. Based on the valuable feedback we receive, we strive to design and update government digital services on the National Portal, bahrain.bh, aligning them with your preferences and suggestions.

We invite you to take part in the survey by indicating your level of satisfaction with any of the digital services available. Your participation will directly contribute to our ongoing efforts to deliver high-quality services and make meaningful enhancements based on your feedback.

• View the Customer Satisfaction survey results.