Contact Us

We are always at your service! Please feel free to contact us through any of the following channels:

The National Suggestions & Complaints system “Tawasul”

Contact us through the National Suggestions & Complaints system “Tawasul” for any enquiry, suggestion or complaint.

Government Services Contact Center

For assistance and inquiries, you can contact the Government Services Contact Center directly 24 hours a day, 7 days a week.

• From within the Kingdom of Bahrain, call 80008001
• From outside the Kingdom of Bahrain, call 0097377777333

Video Call Support for Hearing-Impaired

We’re committed to making our services accessible to everyone. If you need help or support with our services or apps you can reach out to us directly via WhatsApp video call using sign language.

Whether you need help navigating eServices or using our mobile apps, our team is here to support you!

The service is available: Sunday to Thursday, from 8:00 AM to 4:00 PM

To get started, chat with us now or scan the QR code below to call instantly.

Subscribe to our WhatsApp

Subscribe to our WhatsApp channel to receive the latest government services.
Send “subscribe” to the number 0097332188288 via WhatsApp.

To unsubscribe, send “unsubscribe” to the same number.

Our Social Media Accounts

Follow us on our social media accounts, to get the latest updates in government services.

eKey Service Centres

To view the eKey service centres branch working hours and locations please visit eKey.bh.

Information & eGovernment Authority Branches & Service Centers

To contact the Information & eGovernment Authority and to view our branches and service centers locations, please visit the Authority's website.