Emergency Call Centre

Contact the Emergency Call Centre by dialing 999.

In case of any emergency, dial 999 for help. Remember:

All 999 calls are free.
999 covers all emergency services, i.e. fire, police, and ambulance.
State which service you require.
Provide clear details of the incident, number of casualties (if any), additional hazards, and the full address of where the incident is taking place, including the building number, road number or name, block number, and any junctions or other landmarks
Do not end the phone call until the control officer clears the line.
Do not move any casualties unless necessary.

Other information to supply when making an emergency call:

Your name and telephone number
The nature and seriousness of the incident, for example: traffic accident, number of people injured or trapped
The number, sex, and age of the casualties, and anything you know about their condition

Approaching the scene

Approach the incident with caution and take steps to make the area safe while you get help, without putting yourself at risk. This can contribute as much to the casualties’ survival and ultimate wellbeing as any subsequent interventions or medical treatment.

For immediate assistance with an emergency, contact 999 or one of the numbers below: