Recognitions and Awards of the eGovernment Program
Awards Attained by the eGovernment Program
During its short journey, the Information & eGovernment Authority has gained a tremendous record of achievements and milestones; making its program an icon in the map of internationally developed countries in this sector. It has staged its powerful presence as a strong competitor within the GCC, Arab and global regions.
Local Awards
- Government Service Centers Evaluation Award 2025
 Gold Category Ranked - Isa Town, ID Card Center Branch
 
- Bahrain Smart Cities Awards 2025
 Smart Cities Initiative 2025 Category “MyGov Mobile App Project”
 
- Bahrain Smart Cities Awards 2024
 Advancements in Food Security and Agri-Tech Category “Botanical Atlas project”
 
- Government Service Centers Evaluation Award 2024
 Gold Category Ranked - Seef Mall Arad, ID Card Center Branch
- Bahrain Smart Cities Awards 2023
 Smart Citizens Engagement category "Tawasul App"
 
- Bahrain Digital Content Award 2023
 Government & Citizen Engagement category “Tawasul App”, ‘Business & Commerce’ category “Al Tajer App” and ‘Health & Wellbeing’ category “Sehati App”
 
- Bahrain Digital Content Award 2022
 Health and Wellbeing category “BeAware app”
 
- Customer Service Excellence Award 2021
 The National Suggestion & Complaint system "Tawasul"
 
- Bahrain Smart Cities Awards 2021
 Innovation Award during COVID-19 Pandemic "BeAware Bahrain app"
 
- Customer Service Excellence Award 2020
 The National Suggestion & Complaint system "Tawasul"
 
- Government Service Centers Evaluation Award 2019
 Gold Category Ranked - Muharraq ID Card Services Center Branch
 
- Customer Service Excellence Award 2019
 National System for Suggestions and Complaints "Tawasul"
GCC Awards
- GCC Digital Government Award 2025
 Recognition Award in the Best Unified Government app category - MyGov app
 
- GCC Digital Government Award 2025
 Best Practice in Community eParticipation category - The National eParticipation Platform "SHRAKENA"
 
- GCC Digital Government Award 2023
 Best Open Data Initiative category “Bahrain Open Data Portal”
 
- Sheikh Salem Al-Ali Al-Sabah Informatics Award 2019 
 Best Technology Projects category "Tawasul"
 
- Excellence in GIS Implementation Award 2017
 Tasareeh platform
 
- GCC eGovernment Award 2015
 Best Government eService "National Payment Aggregator"
 
- Sheikh Salem Al-Ali Al-Sabah Informatics Award 2014 
 Best Government Portal category “The National Portal (Bahrain.bh)” eGovernment Authority
 
- GCC eGovernment Award 2013
 Excellence Project Category “Issuance of Insurance Policies for King Fahad Causeway” United Insurance
 
- GCC eGovernment Award 2013
 Excellence Project Category “Traffic Payment Contravention Mobile Application” General Directorate of Traffic, Ministry of Interior
 
- GCC eGovernment Award 2013
 Excellence Project Category “National Payment Aggregator” eGovernment Authority
 
- GCC eGovernment Award 2013
 Best Government Portal category “eBirth System”Ministry of Health
 
- GCC Award during the 5th Regional Human Resources Expansion Middle East Congress 2011
 Preferred CEO category
 
- Excellence Award for Best CEO 2010
 GCC Public Entities – HR
 
- GCC eGovernment Award 2009
 Best eService category “eTendering System”
 
- GCC eGovernment Award 2009
 Best eEconomy category “eInvestor”
 
- GCC eGovernment Award 2009 
 Best eProject category“Najem System” Ministry of Interior
 
- GCC eGovernment Award 2009
 Best eService category “eTenders Service” Tender Board
 “eBilling Service” Electricity & Water Authority
 
- GCC eGovernment Award 2009
 Best eService category“ eBirth System
Arab Awards
- 
	Arab Government Excellence Award 2020 
 Best smart Arab government application category "Tawasul"
- 
	Smart Government Excellence Award 2016 
 For substantial achievements in implementing the National eGovernment Strategy in Bahrain
- Security Strategist Award 2011
 Implementing the Best Practices & International Standards in Information Security category "eGovernment Authority"
- Arab eContent Award 2011 
 eGovernment & Institutions category “eGovernment Portal” eGovernment Authority
- Arab League's eGovernment Shield 2010 
 eCreativity category “Shura Council”
- Arab League's eGovernment Shield 2010
 Structure Creativity category “Ministry of Works”
 
- Arab League's eGovernment Shield 2010 
 eCreativity category “Ministry of Finance”
- Arab Golden Chip Awards 2009
 Best eContent category “Parliament Websites” Shura Council
- Arab Golden Chip Awards 2009
 Best eGovernment Application category “eBirth System” Ministry of Health
- Arab Golden Chip Awards 2009 
 eHealth & Environment category
- Arab Golden Chip Awards 2009 
 eScience category
- Arab Golden Chip Awards 2009
 eGovernment & Entities category
- Arab Golden Chip Awards 2008
 Best eGovernment Applications on the Internet category
International Awards and Recognitions
- Esri User Conference (USA)
 Special Achievement in GIS (SAG) Award - “Benayat” Building Permit System,
 
- E-Government Survey 2024
 Ranked 18th globally in the E-Government Development Index
 
- World Summit on the Information Society (WSIS 2024)
 E-Government Category "Bahrain National Portal"
 
- Bahrain Digital Content Award 2024 (WSA)
 Government and Citizen Engagement Category "Tawasul App"
 
- International Telecommunication Union Honor, World Summit on the Information Society (WSIS 2022)
 Digital Bahrain Policies Project
 
- Microsoft praises the experience of Digital Transformation and Cloud Migration Innovations in 2022
 
- World Information Technology and Services Alliance (WITSA) 2021
 Digital Opportunities and Inclusion in the Public Sector category -"Biophysical Vegetation Indicator"
 
- E-Government Survey 2020
 Category: Countries with "Very High" eGovernment Index - Second in the Arab region
 
- E-Government Survey 2018
 Category: Countries with "Very High" eGovernment Index - Ranked 26th globally and 5th in Asia
 
- International Open Group Awards 2017
 Innovation and excellence in the field of Enterprise Architecture
 
- E-Government Survey 2016
 Ranked 1st in Arab region for eGovernment Readiness
 
- The Global Information Technology Report 2016
 Ranked 3rd globally for Government Vision in Promoting ICT and Providing eServices
 
- ICTs in Sustainable Development Award 2015
 International Telecommunication Union (ITU) in ICT for Sustainable Development
 - Bahrain & UN through the years (Book)
 - ICT Sustainable Development Award (Video, 5 minutes 18 seconds)
- United Nations honors the Kingdom of Bahrain 
 for positioning itself as one of the top 20 worldwide countries - arising from its remarkable performance in 2014
- UN Public Service Award 2014 
 Improving the Delivery of Public Services category “National Health Information System (I-SEHA)”
- UN Public Service Award 2014 
 Promoting Whole-of-Government Approaches in the Information Age category “The National Contact Centre”
- UN Public Service Award 2013 
 Advances Government Knowledge Management category “Integrated Service Delivery Platform (ISDP)”
- United Nations Public Service Award 2012 
 Advances Government Knowledge Management category (The Integrated Workflow Management System ‘Zajel’ Project)
- FutureGov Award 2012
 Public Sector Organization of the Year in the Middle East category
- eWorld Forum Award 2011 
 Best Innovative Initiative in Governance category “National Enterprise Architecture Project”
- 12th European Bled Forum 2011
 Remarkable Efforts of the eGovernment Authority CEO Mr. Mohammed Al Qaed For developing the eGovernment Program in Bahrain and achieved success in leading the authority
- Cisco Innovation Award 2010 
 Deployment and Successful Implementation of Innovative ICT category “eGovernment Authority" Outstanding Achievements and Efforts
- I4d Award 2008 
 Best eGovernment Projects and Initiatives category
- United Nations World Summit Award 2010 
 Mobile Content in ‘M-Government & Participation’ category “Mobile Portal”
- United Nations Public Service Awards 2010 
 Advancing Knowledge Management in Government category “National Enterprise Architecture Project”
- United Nations Public Service Awards 2010 
 Improving Transparency, Accountability and Responsiveness in the Public Service category “eGovernment Portal”
- United Nations Public Service Awards 2010
 Outstanding Progress among top 20 countries in the UN eGovernment Development Report - Achieving the 13th position, following its previous rank of 42nd
- The Information & eGovernment Authority’s Strategy
- Alignment with Sustainable Development Goals
- Alignment with National and Local Development Strategies
- Approach to New Emerging Technologies
- Committees contributing to the development of ICT and digital transformation
- Digital Government Strategy Principles
- Government Services Channels
- Impact of the eGovernment Program Initiatives
- Partnerships with the Private Sector
- Savings on Public Spending
eServices
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Government Services Catalogue
Find information about the offered government services across different channels Browse Services Catalogue.
Content Last Updated: 19 Oct, 2025