Customer Satisfaction at Identity Card Centres
The government of the Kingdom of Bahrain is keen to deliver the best customer experience in its Identity Card service centers across the kingdom. The main component for achieving the desired level of customer experience is measuring customer satisfaction, which is done by enabling customers to evaluate the Identity Card Centres services through the Tawasul app, by scanning a special code on the service desks. The evaluation contributes to improving the services provided at the Center.
View the results of customer satisfaction rating for the Identity Card Centres:
- AlMustashar
- Concepts suggested by Citizens through the eGovernment Excellence Award
- Customer Feedback
- Customer Satisfaction on eServices
- Customer Satisfaction Study
- Fikra
- Hackathons
- Improvement Actions Based on Customer Feedback
- Taqyeem Program
- Unified Code of Conduct for Customer Service
- User Interactions through various platforms
- Your Suggestions on Tawasul
eServices
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Government Services Catalogue
Find information about the offered government services across different channels Browse Services Catalogue.
Content Last Updated: ١٩ مارس, ٢٠٢٥
